KANA Connect - Las Vegas

KANA Customer Summit 2012

23 25 September 2012

Currently in read only mode, sorry about that, please try again in a few hours.

23 speakers

  • R Ray Wang @rwang0 Principal Analyst and CEO at Constellation Research, Inc.
  • Craig Harsip Technology Manager, Vistaprint
  • Tony Bosmans Customer Service/311 Director, City of San Antonio
  • Louise Moore Head of Customer Experience Architecture, IFDS
  • Justin Holmes @justincholmes Director of Constituent Engagement, City of Boston
  • Amy Jo Stark Senior Director, Enterprise Customer Care, Best Buy, Inc.
  • Kelly Koelliker
  • Esteban Kolsky @ekolsky Principal & Founder, ThinkJar LLC
  • Kate Leggett @kateleggett Principal Analyst at Forrester Research
  • Vikas Nehru @vikasnehru VP, Global Research and Development, KANA
  • Ross Dawson @rossdawson Founding Chairman, AHT Group
  • Chad Wolf @chadwolfkc Sr. VP, Worldwide Services, KANA
  • David Moody @davidm00dy VP, Product Marketing, KANA
  • James Norwood @jlnorwood Sr VP, Chief Marketing Officer, KANA
  • Steve Forbes @SteveForbesCEO Chairman and Editor-in-Chief of Forbes Media
  • Mark Duffell @MarkDuffellCEO Chairman of the Board, President & Chief Executive Officer, KANA
  • Guy Thier Sr VP and CIO, Bally Total Fitness
  • Michael Heck Global Lead, Transformation Solutions, IBM Global Business Services
  • Katie Grist
  • Cory Fleming Program Director, ICMA 311/CRM Technical Assistance Services
  • Claire Gauthier Principal Project Manager, Vistaprint
  • Amanda Nelson Manager, ECC Capabilities, Best Buy, Inc.
  • Sr VP and CIO, Bally Total Fitness

74 sessions

Day 1 from 3pm to 8pm Sunday 23rd September 2012

Day 2 from 7am to 10pm Monday 24th September 2012

40 sessions presented by 23 speakers

Day 3 from 7am to 6pm Tuesday 25th September 2012

31 sessions presented by 23 speakers

The Cosmopolitan Hotel

United States United States / Las Vegas

3708 Las Vegas Boulevard South, Las Vegas, NV, 89109

View on Google Maps

24 known attendees

  • KANA Software
  • Raymond Embry IV
  • R Ray Wang
  • Justin Holmes
  • Esteban Kolsky
  • Kate Leggett
  • vikas nehru
  • Ross Dawson
  • Chad Wolf
  • David Moody
  • James Norwood
  • Steve Forbes
  • Mark Duffell
  • Angela B
  • Scott Hays
  • ch0
  • Laurie Meacham
  • Allie deBlouwe
  • Garth Miles
  • Oswaldo Mestre Jr.
  • Katie Sieck
  • Jessie Wilkie
  • Laura Mullen
  • Clare Dorrian

3 people tracking this event

  • Marzellius
  • Patching Code
  • Sheri Thompson

Tell your friends!

Share this event with your friends on Twitter


Claimed event

This event has been claimed


Call for participation

See something wrong?

Report an issue with this event