KANA Connect - Las Vegas

KANA Customer Summit 2012

23 25 September 2012

23 speakers

  • R Ray Wang @rwang0 Principal Analyst and CEO at Constellation Research, Inc.
  • Craig Harsip Technology Manager, Vistaprint
  • Tony Bosmans Customer Service/311 Director, City of San Antonio
  • Louise Moore Head of Customer Experience Architecture, IFDS
  • Justin Holmes @justincholmes Director of Constituent Engagement, City of Boston
  • Amy Jo Stark Senior Director, Enterprise Customer Care, Best Buy, Inc.
  • Kelly Koelliker
  • Esteban Kolsky @ekolsky Principal & Founder, ThinkJar LLC
  • Kate Leggett @kateleggett Principal Analyst at Forrester Research
  • Vikas Nehru @vikasnehru VP, Global Research and Development, KANA
  • Ross Dawson @rossdawson Founding Chairman, AHT Group
  • Chad Wolf @chadwolfkc Sr. VP, Worldwide Services, KANA
  • David Moody @davidm00dy VP, Product Marketing, KANA
  • James Norwood @jlnorwood Sr VP, Chief Marketing Officer, KANA
  • Steve Forbes @SteveForbesCEO Chairman and Editor-in-Chief of Forbes Media
  • Mark Duffell @MarkDuffellCEO Chairman of the Board, President & Chief Executive Officer, KANA
  • Guy Thier Sr VP and CIO, Bally Total Fitness
  • Michael Heck Global Lead, Transformation Solutions, IBM Global Business Services
  • Katie Grist
  • Cory Fleming Program Director, ICMA 311/CRM Technical Assistance Services
  • Claire Gauthier Principal Project Manager, Vistaprint
  • Amanda Nelson Manager, ECC Capabilities, Best Buy, Inc.
  • Sr VP and CIO, Bally Total Fitness

74 sessions

Day 1 from 3pm to 8pm Sunday 23rd September 2012

Day 2 from 7am to 10pm Monday 24th September 2012

40 sessions presented by 23 speakers

Day 3 from 7am to 6pm Tuesday 25th September 2012

31 sessions presented by 23 speakers

The Cosmopolitan Hotel

United States United States / Las Vegas

3708 Las Vegas Boulevard South, Las Vegas, NV, 89109

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24 known attendees

  • KANA Software
  • Raymond Embry IV
  • R Ray Wang
  • Justin Holmes
  • Esteban Kolsky
  • Kate Leggett
  • vikas nehru
  • Ross Dawson
  • Chad Wolf
  • David Moody
  • James Norwood
  • Steve Forbes
  • Mark Duffell
  • Angela B
  • Scott Hays
  • ch0
  • Laurie Meacham
  • Allie deBlouwe
  • Garth Miles
  • Oswaldo Mestre Jr.
  • Katie Sieck
  • Jessie Wilkie
  • Laura Mullen
  • Clare Dorrian

3 people tracking this event

  • Marzellius
  • Patching Code
  • Sheri Thompson

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