Track 3 Public Sector - Harnessing Social Media Tools to Connect Citizens with Government

A session at KANA Connect - Las Vegas

Monday 24th September, 2012

9:30am to 10:20am (PST)

The Cities of Minneapolis and San Francisco have been using Lagan for several years and have recently expanded their use of mobile and social media tools for customer service. Hear about their latest efforts to harness social media and enhance their channel shift efforts.

Next session in Gracia 6

11:30am Track 3 Public Sector - Lagan Enterprise Product Roadmap

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Time 9:30am10:20am PST

Date Mon 24th September 2012


Gracia 6, The Cosmopolitan Hotel

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