Monday 24th September, 2012
10:50am to 11:30am
Join us for our annual look at today's emerging market trends and industry initiatives, and how they are helping shape the future of customer service. We'll share our strategic vision for KANA, discuss technology themes and even show you some of the solutions that are either underway or envisaged for later release. Connect with KANA and the future!
Presenter: James Norwood, SVP and Chief Marketing Officer, KANA
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