Track 3 Public Sector - Lagan Knowledge Management and Web-Self Service

A session at KANA Connect - Las Vegas

Monday 24th September, 2012

1:10pm to 2:00pm (PST)

In this essential session, we will be discussing the product strategy behind the forthcoming new Lagan KM and WSS solutions. We’ll introduce our plans for each in detail and solicit feedback from the audience to ensure we shape the next-generation of Lagan knowledge-based CRM.

Next session in Gracia 6

2pm Track 3 Public Sector - Lagan Social CRM - Social Listening and Engagement for 311 Contact Centers

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Time 1:10pm2:00pm PST

Date Mon 24th September 2012


Gracia 6, The Cosmopolitan Hotel

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