Track 5 Lab - KANA Enterprise Case Management Fundamentals: BPM and Workflow with Ciboodle

A session at KANA Connect - Las Vegas

Monday 24th September, 2012

3:20pm to 4:10pm (PST)

This hands on lab takes you through the 101 of dynamic case management. By the end, you will be a whizz at case creation and configuration, workflow management and business driven rules.

Next session in Condesa 1

4:10pm Track 5 Lab - Leveraging the Power of the Community

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Time 3:20pm4:10pm PST

Date Mon 24th September 2012


Condesa 1, The Cosmopolitan Hotel

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