Track 2 Technology - Best Practices in Making the Most out of Business Process Design

A session at KANA Connect - Las Vegas

Monday 24th September, 2012

4:10pm to 5:00pm (PST)

Effective business process management for customer service relies on achieving a clear visibility and understanding of your processes, as well as the ability to rapidly adapt them to changing customer needs and business demands. Hear five best practices to make the most out of your business process design.

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Time 4:10pm5:00pm PST

Date Mon 24th September 2012


Gracia 1, The Cosmopolitan Hotel

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