Track 5 Lab - Understanding KANA Response Rules Processing

A session at KANA Connect - Las Vegas

Tuesday 25th September, 2012

1:00pm to 1:50pm (PST)

This lab will provide you with an understanding of how KANA Response rules function and includes an overview of the actions that can be performed using rules.

Next session in Condesa 1

1:50pm Track 5 Lab - Archiving Messages in KANA Response

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Time 1:00pm1:50pm PST

Date Tue 25th September 2012


Condesa 1, The Cosmopolitan Hotel

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