Track 5 Lab - Archiving Messages in KANA Response

A session at KANA Connect - Las Vegas

Tuesday 25th September, 2012

1:50pm to 2:40pm (PST)

Has your KANA Response database become bloated with old unneeded messages? This lab will explain how to perform message archiving to reduce the size of your Response database.

Next session in Condesa 1

3pm Track 5 Lab - Monitoring, Understanding and Reacting to Customer Conversations with KANA Experience Analytics

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Time 1:50pm2:40pm PST

Date Tue 25th September 2012


Condesa 1, The Cosmopolitan Hotel

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