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Track 4 Ciboodle - #help: Customer Support Via the Community

A session at KANA Connect - Las Vegas

Tuesday 25th September, 2012

3:00pm to 3:50pm (PST)

Why are customers asking for support through social channels? Why should organizations extend support to cover them? How can you detect and resolve support and service issues through these channels? Learn how Ciboodle can help you embrace social engagement and integrate it back to your traditional communication channels.

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When

Time 3:00pm3:50pm PST

Date Tue 25th September 2012

Where

Gracia 6, The Cosmopolitan Hotel

Short URL

lanyrd.com/sxkkt

Official event site

www.kana.com/…dex.html

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