To become a successful social business, it’s imperative that you socialize existing business processes and not build yet another destination site for your end users. In this session, we talk about how other applications and business processes are building on IBM Connections. For example, we show how IBM Connections can socialize CRM systems and business process workflows. We also cover how IBM Connections is enabling such solutions with examples of how IBM Rational Jazz, and IBM Cognos Business Intelligence are integrating social features from IBM Connections and how IBM Cognos Consumer Insight and IBM Omnifind are leveraging IBM Connections APIs and data to deliver insight and to make data available to other business processes and applications.
A business application doesn’t need to be "officially" social to contribute social insights. Companies have always been social and the only difference is that we now have software that supports and simplifies the process of communicating and collaborating, and explicitly codifies the information derived from those interactions. If we look at the definition of social analytics “the process of measuring, analyzing and interpreting the results of interactions and associations among people, concepts, and facts” and apply this more broadly to the business, then a couple of things happen. Firstly we start to be able to harvest actionable social insights from existing enterprise applications, secondly we create a bridge that allows us to marry legacy business solutions with the new generation of social business platform, and thirdly we significantly increase the ROI we can realize from our social investment.
In this demonstration we will examine how we can we apply social analytics to a legacy business application which is not a “social application” per sei. We will demonstrate how these applications hide a rich set of social and semantic links within their underlying schemas, relationships that may be well hidden and distributed across a myriad of tables and cells, but they are there nonetheless and can be represented as a socio-semantic graph on which social analytics can be easily applied. We will then concretely show how this approach can be applied to support the sales process through providing recommendations for how to most effectively close a sales opportunity - from finding experts to identifying similar opportunities and assets that will maximize for success.
by Marie Scott
Cloud computing and cloud collaboration systems. You’ve heard all about them. Is the cloud still the way to go? How do you prepare for a cloud move and is it the best option for your environment? And how can you mitigate the potential “whirlwind” of change this may cause in your company? In this session, Marie will discuss all aspects of planning for the cloud including directories, authentication, migration, staffing, e-discovery, archiving, mobile support, and hybrid clouds. She’ll share some real life experience and describe how you can manage a cloud migration like you would any other email migration project while minimizing the impact to your company. Marie will also describe the advantages of setting up a pilot program and how to evaluate products like IBM LotusLive. Afterwards you will have your own checklist for weathering the change to this new and exciting environment.
by Gary Dolsen
It has become strategically critical for organizations to focus on developing and strengthening their business relationships online. By emphasizing delivery techniques that include social, mobile, analytics, and enterprise integration strategies, leading organizations are reaping the benefits of competitive differentiation, customer loyalty, profitable growth, and enhanced employee interactions. In this session, we share how customers are realizing these benefits today, and IBM's forward-looking vision for how organizations can reinvent customer relationships and transform the speed of business through online channels.
If you need to feature Domino XPages applications in more than just a browser - for example in the IBM Lotus Notes client and sidebar, desktop gadgets, mashups, IBM WebSphere Portal, and IBM Connections – then come to this session! You will learn how to write XPages applications once and show them everywhere.
Location: SW Mockingbird 1 & 2
For today's students, information technology (IT) plays an integral role in their everyday lives. They actively use many different technologies for their studies, work, and recreation. This aim of this presentation is to explore the use of Social business from the perspective of a student and show how Social Business can be used to increase the engagement with these students. The presentation will look at how IBM Connections and Portal can supplement tools such as Facebook and Twitter to provide an exceptional Virtual University experience for all Students and members of staff.
We will also show how the student aspirations are the same on a Global basis. Stephen will explain what is being asked for by Students in South Africa and Chetan in the Middle East / Asia Pacific.
Join us as we explore how Tivoli Directory Integrator (TDI) can be used to integrate your IBM Lotus Domino or IBM Connections environment to external data directories like Active Directory. Watch as we step through several scenarios for using TDI assembly lines to create users, update profiles, synch user data or update data in Domino, Connections, or in external data sources. We’ll cover the basics for setting up TDI as well as connecting it to your environment. Learn how to use simple and complex data transformation and TDI connectors to automate processes for creating, updating, or deleting data elements in the Domino Directory, Connections, Domino databases, or third party sources. You’ll have the resources to begin creating assembly lines immediately in your own environment as an administrator or developer. So why not start leveraging the best ‘free’ tool you’ve never heard about?
Marie Scott, Gabriella Davis, and Tom Duff will be available to sign your copy of the IBM Sametime 8.5.2 Administration Guide that will be available at the Lotusphere Book Store.
by Luis Benitez and Albert Wang
This session provides an update on IBM Lotus Quickr for IBM Lotus Domino. First, we cover the current release of the product which introduced many new features such as calendar integration with Notes, lists, and end-to-end enterprise content management (ECM) integration. We also provide a live demonstration to support the current product. Finally, we cover what's coming in the next releases of IBM Lotus Quickr for Domino and show how Quickr is evolving as part of the IBM Project Vulcan vision and integrating with the rest of the social business portfolio.
By popular demand is the “Ask the Product Managers” panel. The Lotus Notes and Domino, Lotus Sametime, Lotus Quickr, Lotus Connections, WebSphere Portal and IBM LotusLive product teams will be on hand to answer your questions about product strategy, market positioning, licensing and pricing, roadmaps, integration and more! We let you save your tough technical questions for the “Ask the Developers” panel to follow, but we welcome those questions you could never quite figure out who to ask! This lively session promises to provide new insights, ideas and of course — entertainment.
15th–19th January 2012