•  

Session INV202: Strategy in Action: The Successful Journey to the Exceptional Web Experience

A session at Lotusphere 2012

Monday 16th January, 2012

1:00pm to 2:00pm (EST)

It has become strategically critical for organizations to focus on developing and strengthening their business relationships online. By emphasizing delivery techniques that include social, mobile, analytics, and enterprise integration strategies, leading organizations are reaping the benefits of competitive differentiation, customer loyalty, profitable growth, and enhanced employee interactions. In this session, we share how customers are realizing these benefits today, and IBM's forward-looking vision for how organizations can reinvent customer relationships and transform the speed of business through online channels.

About the speaker

This person is speaking at this event.
Gary Dolsen

IBM Director of Web Experience products, Sugar Loaf firefighter, father & husband, mountain-dweller, Broncos fan bio from Twitter

Sign in to add slides, notes or videos to this session

Tell your friends!

When

Time 1:00pm2:00pm EST

Date Mon 16th January 2012

Short URL

lanyrd.com/smtrr

View the schedule

Share

See something wrong?

Report an issue with this session