Maximising Customer Loyalty & Profitability

Learn how to develop profitable customer loyalty programmes and establish strategies to increase the value of your customers whilst significantly reducing churn

21 24 May 2012

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11 speakers

  • Tim Alexander @o2de Vice President of Brand Management, Telefónica O2 Germany
  • Hugo Suidman @kpnmobile Marketing Director, Mobile
  • Patrick Bodinoli @upcch_care Head of Retention, UPC Cablecom
  • Jelena Stojanovic Marketing & Sales Director, Telekom Srbija
  • Ellie Kirk Head of Loyalty and Retention, Orange Group
  • Robert Sambierski Director of Loyalty & Retention, Telekomunikacja Polska
  • Juha Meronen Head of Analytics and Insight, Blyk

2 sessions

Day 1 Monday 21st May 2012

Day 2 Tuesday 22nd May 2012

Day 3 Wednesday 23rd May 2012

Day 4 Thursday 24th May 2012

10 known attendees

  • Bilal Azmat
  • Amy Brierley
  • eircom
  • Orange
  • telecomitalia
  • Telekom Slovenije
  • Debbie Young
  • o2 Deutschland
  • kpn mobile
  • upc cablecom care

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