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Networks: Delivering Quality of Experience, Despite Capacity Constraints

A session at Mobile World Congress 2012

  • Khalid Al Kaf
  • Labib Shalak
  • Van Jacobson
  • Atul Bhatnagar
  • Marc Zionts
  • Jongtae Ihm
  • Jeff Gordon
  • John Aalbers

Wednesday 29th February, 2012

3:45pm to 5:15pm (WET)

Consumers and enterprises often face low barriers to switching mobile network operators, and one of the key drivers of switching behaviour is a poor quality of experience with that provider. Network capacity is frequently discussed as a limiting factor on delivering a good quality of service, particularly relating to low-latency services such as content streaming. As a result, investing in new, higher speed networks and increasing capacity in busy areas has become an expensive priority.

However, the relationship between Quality of Experience and network capacity is not straightforward and operators risk spending in vain. Meanwhile a variety of techniques, particularly when used holistically, can improve the customer experience and delay the need for expensive new cell sites.

So how do operators monitor and deliver top-quality experiences without breaking the bank? Find some of the best thinkers on the issue in this session.

About the speakers

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Khalid Al Kaf

CEO, Mobily

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Dan Warren

Senior Director of Technology, GSMA

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Labib Shalak

CEO, Mobinets

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Jeffrey Glueck

CEO, Skyfire

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Van Jacobson

Research Fellow, PARC

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Atul Bhatnagar

President & CEO, Ixia

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Marc Zionts

CEO, Ortiva Wireless

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Jongtae Ihm

Head of Network R&D; Centre, SK Telecom

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Jeff Gordon

CEO, Syniverse

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John Aalbers

CEO, Volubill

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Mobile World Congress 2012

Spain Spain, Barcelona

27th February to 1st March 2012

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When

Time 3:45pm5:15pm WET

Date Wed 29th February 2012

Where

Hall 5, Room 6, Fira Montjuic

Short URL

lanyrd.com/spybh

Official session page

www.mobileworldcongress.com/…s-1

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