Customer Journey Mapping: A Story of Amateurs, Con Artists, Lost Treasure, and a Pleasant Journey by Rail

A session at MX 2012

  • Todd Wilkens

Monday 5th March, 2012

2:20pm to 3:00pm (PST)

About the speakers

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Todd Wilkens
This person is speaking at this event.
Chris Risdon

Interaction design + service design + behavioral design. Head of Design @CapitalOneLabs. Ex-@adaptivepath. Adjunct professor @CCAIxD teaching behavioral design. bio from Twitter

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Time 2:20pm3:00pm PST

Date Mon 5th March 2012

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