Friday 11th May, 2012
12:00pm to 1:00pm
Learn how to offer your customers amazing support over email and Twitter, create a fanatical user base, and how to avoid the quagmire of 1-star reviews.
Sarah Hatter is founder of CoSupport, a company that's teaching small app teams worldwide how to offer amazing customer support. Sarah started CoSupport after building up the support team at 37signals and has since trained the support teams of the top-rated web and mobile apps. She likes wine.
Elbow grease and elocution. Starter of @CoSupport, friend to woodland creatures, great hair. bio from Twitter
Sign in to add slides, notes or videos to this session