Service design and innovation consultant. 15 years in web and mobile media. Before that I was a newspaper journalist and history student.
Mostly designs customer experiences for users of technology, writes and talks about design when asked. bio from Twitter
Director of @wearesnook and @mypolice . Social goodness meets public services in a human approach. Designer by trade, with a service thinking mindset. bio from Twitter
Technology Womble - making good use of things that I find. Also known as @CZNDigital bio from Twitter