Add an eventService Design 2012
A single day, single track conference all about designing services for people and organisations
11 speakers
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Alex Ritchie e2
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Damian Kernahan @protopartners
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Kitty Rahilly @KittyRahilly Inspire Foundation
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Justin Barrie @JustinBarrie Design Managers Australia
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Harriet Wakelam @hwakelam NAB
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Iain Barker @Iain_barker Meld Studios
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Owen Hodda @owenhodda Deloitte Australia
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Zaana Howard @zaana Queensland University of Technology
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Penny Hagen @pennyhagen
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Mel Edwards @skewiff Design Managers Australia
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Trent Mankelow @trentmankelow Optimal Usability
Speaker directory
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7 sessions
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9:00am Value networks
presented by Damian Kernahan
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10:00am Transcending transactional spaces: Incorporating memorable experiences into design
presented by Alex Ritchie
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11:15am Communicating, prototyping and adopting ReachOut.com’s future service strategy
presented by Penny Hagen and Kitty Rahilly
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12:05pm Public sector design: Driving internal and external change one step at a time
presented by Mel Edwards and Justin Barrie
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2:45pm Blended design teams: from clients and consultants to co-workers
presented by Harriet Wakelam, Owen Hodda and Zaana Howard
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4:00pm How to teach yourself service design: Three years of lessons learnt
presented by Trent Mankelow
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4:50pm The value of consciously designed services
presented by Iain Barker
in more detail
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13 known attendees
1 team attending
Attendee directory
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21 people tracking this event
Topics
Guides
Staff
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Donna Spencer @maadonna
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Steve 'Doc' Baty @docbaty
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UXAustralia @UXAustralia
Call for participation
- Call for speakers closed 6th January 2012
