Wednesday 26th September, 2012
2:00pm to 4:00pm
This two hour session will explore the big questions still surrounding Social CRM:
What it Social CRM?
What are the benefits?
What are the barriers?
Is anyone using it?
How do I get started?
This will be a practical session focussing on realities facing brands when thinking about social CRM, and attendees should leave with plenty of ideas on how to get started.
Social Business Evangelist
Social business blogger, speaker, aspiring author & challenger of the status quo - Head of Marketing @dachisgroup_eu
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