3:15 – How to Use Metrics, Such as Net Promoter, to Keep Customers
Featured Faculty: SOBCon Founder Terry “Starbucker” St. Marie, Business Consultant and Owner TerryStarbucker.com
3:50 – Block 6 Model delivered by Liz Strauss
4:00 Mastermind 6: Participants teams work together to apply the net promoter model to their own businesses in real time.
Writer, Husband, Friend, Entrepreneur. I write about (and help companies with) Leadership & Biz Execution. Co-Founder of SOBCon (@sobcon) & Inside-Out Thinking bio from Twitter
Founder of SOBCon, social business strategist. It's only fun when it's brilliant strategy, high return, AND connects customers in a meaningful way. Google: liz bio from Twitter
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