Workshop B: Make That Change: A 360 Degree View Of Change Management

A session at 15th Annual Asian Shared Services and Outsourcing Week

Tuesday 4th September, 2012

2:00pm to 3:00pm (SMT)

Working its threads through every layer of the shared services journey, change management continues to present challenges both at SSO staff and business stakeholder levels. In Deloitte’s recent global shared services study, 59% of respondents felt that a better grasp of change management needs would have resulted in a more successful venture. So what is the winning formula when it comes to change management? Does one even exist? Join the team from Schweppes as they bring you their learning’s from their ongoing Integration and Transformation project:

•Conducting a change assessment before you start and maintaining momentum throughout
•Does fast equal furious? When communicating change, speed is of paramount importance
•Stay In Style: Ensuring you communicate in a way that resonates with your company culture
•Attaining executive level engagement and providing demonstrable benefits
•Considering all axis of change (people, process and technology)
•Developing an harmonious strategy for a long term change program

Irina Chernousenko, Director Shared Services Transformation - Bottling Investments, Coca-Cola

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Time 2:00pm3:00pm SMT

Date Tue 4th September 2012

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