Exploring ‘As A Service’ – Capitalising On Managed Services Capabilities

A session at 15th Annual Asian Shared Services and Outsourcing Week

Tuesday 4th September, 2012

3:30pm to 4:00pm (SMT)

Still touted as games changing technology, yet commonly misunderstood by many, Managed Services continue to be a Hot Topic within business transformation. But what are the primary issues to consider? Going forward, SSOs will be developing hybrid private/public clouds, improving multi-jurisdiction data security and governance, leveraging business-wide application savings and maximising benefits for the business as a whole. Most importantly, we must start reviewing technology as an enabler of business transformation strategy and introducing offerings which best meet core business needs:

•Deriving the best areas for further technology investment to continue moving your SSO up the value chain
•Understanding the implications and legalities of Trans-Border-Data-Flow and security regulations
•Discovering Managed Services role in your Workforce Transformation strategy
•Assessing community clouds for industry verticals and examining hybrid cloud offerings and their merits
•Selecting the correct vendor and negotiating a mutually responsible contract to allow for future flexibility

Edward Chui, Head of Operations, China Construction Bank

Scott Singer, Head of Global Business Services, Rio Tinto

About the speaker

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Rio Tinto

A leading global business delivering value at each stage of mineral and metal production. Striving for global sector leadership. bio from Twitter

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Time 3:30pm4:00pm SMT

Date Tue 4th September 2012

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