It’s Tough At The Top: Next Generation Leadership In A Changing Global Environment

A session at 15th Annual Asian Shared Services and Outsourcing Week

Wednesday 5th September, 2012

9:10am to 9:40am (SMT)

As the saying goes, “Good leaders are made not born”. In an increasingly competitive and complex business environment, a strong vision and a well rounded skill set are imperative if you are going to lead your SSO to deliver the Next Level Of Value. Simply having a handle on core business goals and operational structure is no longer enough – a good leader must be able to harmonise the demands from both sides to form a strategy and end-to-end vision which will propel the business, the brand and its people to new heights. When up to 40% of an organisation’s success can be attributed to its leadership, continuous improvement has never rang more true:

•Multicultural and multifaceted: As ‘World Citizens’, SSO leaders are tasked with engaging many different people from many different walks of life, often in roles which are difficult to paint as ‘stimulating’. Which tactics can you employ to ensure you relate in the right way to your teams?
•Globalisation and the ever-increasing need to travel internationally for work have far reaching consequences. How do you maintain a leadership presence with your teams when physical presence is not always possible?
•Heads Up: As much as you need to inspire your team, you also need to get board buy-in if you are going to accomplish your defined SSO mission. How do you ensure your style and strategy wins you support from the top down as well as the bottom up?
•Open Door Policy: Ensuring you have time for both customers and employees and creating a balance between approachability and authority
•Succession planning is of paramount importance. What characteristics should you look for in your successor and is it really possible to empower them whilst retaining strategic control?

Kristina Beckendorf, Managing Director, Maersk Global Shared Services Philippines

Anupam Bhattacharya, Regional CFO, Monsanto

Sandeep Khera, IT COO Asia Pacific, Credit Suisse

About the speakers

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Monsanto Company

Monsanto is an agricultural company using innovation to help farmers produce more while conserving more. Tweets by Glynn and Mark. bio from Twitter

This person is speaking at this event.
Maersk Group

Maersk Group is a worldwide conglomerate operating in some 140 countries with a workforce of some 108,000 employees. Also at http://facebook.com/maerskgroup bio from Twitter

This person is speaking at this event.
Credit Suisse

Credit Suisse Group is a world-leading financial services company, advising clients in all aspects of finance, around the world, around the clock. bio from Twitter

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Time 9:10am9:40am SMT

Date Wed 5th September 2012

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