Creating Extended Knowledge Capabilities To Deliver High Value Tasks

A session at 15th Annual Asian Shared Services and Outsourcing Week

Wednesday 5th September, 2012

2:55pm to 3:35pm (SMT)

The world’s most mature SSOs are looking to push into a new realm of delivery – where some of the business’s most important services can be delivered from one location by a skilled team. The incorporation of Knowledge Process Outsourcing is already under way in many SSOs, but how do you ensure that high standards are met and maintained?

•Assessing internal skills vs. vendor offerings
•Considering the sale of C of E’s to vendors to generate revenue whilst allowing a return to focus on core business issues
•Delivering multinational minded people for a multinational environment
•Assessing where the KPO industry is headed in the next 5 years

Sri Annaswamy, Principal, Swamy & Associates

Kristina Beckendorf, Managing Director, Maersk Global Shared Services Philippines

About the speakers

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swamy associates

swamy associates is a multi locational legal firm practicing in central indirect taxes, namely, central excise, customs, service tax and allied laws. bio from Twitter

This person is speaking at this event.
Maersk Group

Maersk Group is a worldwide conglomerate operating in some 140 countries with a workforce of some 108,000 employees. Also at http://facebook.com/maerskgroup bio from Twitter

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Time 2:55pm3:35pm SMT

Date Wed 5th September 2012

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