Panel Discussion: So You Think It’s Just About Cranking Numbers, Think Again

Big DATA Strategies Are Here To Stay

What are your numbers telling you? How do you turn the data that only the SSO has visibility to, into business insights that lead to more effective decision support and bottom line impact? This requires a deep understanding of how your work impacts the business, the tools needed to capture granular operational data and how to combine business knowledge and analytics to create meaningful improvement opportunities. Vast amounts of data flow through your SSC on a daily basis, but is not necessarily harnessed or interpreted in a manner that provides ‘actionable insights,’ either to improve your operations, or inform the core business as a whole. If you can isolate cause and effect from the data, and apply the right analytic rigor on a consistent basis, the opportunity to impact business outcomes, not just reduce cost and efficiency for processes in scope, looms large.

• Utilise data to make you a wanted business partner
• Make interrelationships of the data, understanding the metrics and business drivers
• Improve key controls and reporting to the design and implementation of operational and customer dashboards
• Highlight the enabling tools
• Discuss the challenges surrounding (privacy, questions we are asking)

Moderator:

Vinay Firake
Global Sales Head
Wipro

Ian Wilson
Director GBS, Global Finance Shared Services
HP

Frans Liefhebber
Vice President Data Management
Shell

Phil Whelan
Managing Director – BSC Europe
BP

Annelies Dieusaert
Director Global Tax Center (Europe)
Deloitte