Sessions at SXSW Interactive 2012 about Payments

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Saturday 10th March 2012

  • Mobile Payment Takes Lesson from Credit Industry

    by Gordon Beatty, Ryan Hughes, Jack Jania and Toni Merschen

    The credit card industry in America has backed itself into a corner - the rest of the world moved to EMV while the U.S. drug its feet. The US is now the only G20 country not utilizing chip and PIN or contactless payment solution. The mobile payments industry is careening down a similar path. Each player in the mobile payment space is vying for control over the consumer and, in the end, profit. It is beneficial to have so many solutions to meet different consumer needs, but they must be backward and forward compatible with the ability to easily integrate into all available MNOs, FIs and other third party outlets. An open system where all of these payment methods can work together is essential to the mass adoption and success of mobile payments. This panel will discuss the history of payment (focusing on credit card use as it applies to mobile payment), security issues, open systems/competing solutions and hurdles facing the industry. This session is part of the Big Data Track sponsored by Gemalto.

    At 12:30pm to 1:30pm, Saturday 10th March

    In Salon FG, Hilton Austin Downtown

    Coverage audio clip

  • Not Just Tech Support: Online in India

    by Archana Prasad, Sonny Caberwal, Nandu Madhava, Sean Blagsvedt and Anshuman Bapna

    Most people immediately think of “outsourcing” when you mention technology businesses in India. However, there is a reason that Facebook, Zynga, GroupOn, LinkedIn, and a wave of other Web 2.0 businesses have recently opened offices in India – and no, it isn’t solely for outsourced technical support.
    There are an estimated 100+ million Indians currently online, and with advancements in 3G mobile networks, that number is estimated to double over the next 2 years. The Indian market for internet services looks similar to the USA circa 1999, with several key differences – namely the preference for accessing the internet over lost cost mobile devices and payment methods that are not credit-card based.
    In our SXSW panel last year, we brought you several start-up CEOs, angel investors, and a New York Times columnist to share their experience with capturing the Indian opportunity. If you create online or mobile services, and have a goal of reaching a massive user base, then you can’t miss attending our 2012 panel!

    At 12:30pm to 1:30pm, Saturday 10th March

    In Salon K, Hilton Austin Downtown

Sunday 11th March 2012

  • No Wallet? No Problem. Enter Mobile Payments.

    by David Berkowitz, Jeff Miles, Jaymee Johnson and David Messenger

    The days of having that lump of a wallet in your back pocket or forgetting your wallet at home are over. Consumers around the world could generate as much as $50 billion in sales through NFC-based mobile payments by 2014, according to Juniper Research. Google already has merchants like Macy’s and The Container Store is using Google Wallet, powered by NXP’s secure NFC chips, to increase engagement and offer deals to consumers. And Austin, our very own home of SX, is among the initial launch markets of ISIS’ NFC-driven mobile commerce trial. American Express, while recognizing the value of NFC, currently sees the technology as smoke and mirrors because it’ll take several years before the possibility of mass adaptation because of the limit and requirements of its reach. American Express’ stance is that the mobile payments ecosystem needs to look at products that are technology agonistic and as open as possible. Hear from panelists across the mobile payments ecosystem about the challenges of increasing adaption of this new technology and how to address them.

    At 11:00am to 12:00pm, Sunday 11th March

    In Salon J, Hilton Austin Downtown

  • FutureShop: Virtual QR Stores, NFC Receipts & More

    by Edward Baig, Manoj Lamba, Julia Fitzgerald, Todd Dipaola and John Boyd

    The mobile shopping revolution isn’t theoretical, it’s here and it's
    all around us.

    Innovations abound such as Tesco’s virtual QR grocery store in a
    Korean subway station, Levi’s digital fitting rooms, Nestlé’s instant
    deals for UPC scans of ice cream, and NFC payments that obliterate
    consumers' need for a physical wallet. Providers of these and other
    game changing consumer experiences are mashing up new capabilities to
    create magical experiences and frenzied user adoption.

    Learn about cutting edge technologies and what’s coming next from the
    leading innovators of mobile shopping. Hear the first-hand success
    stories of some of America's most iconic brands as they enter the Age
    of Mobility.

    At 12:30pm to 1:30pm, Sunday 11th March

    In Salon J, Hilton Austin Downtown

Monday 12th March 2012

  • Credits Coins Cash: Social Currency & Finance 2.0

    by Jeremy Nusser, Ellie Wheeler, John Corpus, Ren Reynolds and Vincent Higgins

    While Second Life and other online worlds have propagated virtual economies with their own "millionaires", 2011 saw virtual currencies break into the marketing mainstream. Facebook Credits were launched with the backing of brands including Walmart and Zynga; Google Wallet was announced and BitCoin rose, then fell, then rose then – who knows? As we enter 2012 the question ‘what is currency?’ has never been more relevant for so many people. And more applicable to marketers, how does our understanding of the 4 P's (product, price, promotion, place) change in a world of virtual currencies? This is both a philosophical and highly practical question: if you buy something with Microsoft points – have you really bought it? How much did you pay? What if you are hacked or get kicked off the platform – it is still yours?This panel will examine the state of virtual currency, where it is heading, and consider how marketers should be evolving their strategies to account for virtual currencies.

    At 11:00am to 12:00pm, Monday 12th March

    In Sabine, Hilton Garden Inn Austin Downtown

  • The Future of Money

    by Bill Clerico, Dave Boyce, Patrick Collison, Dan Rosen and David Lee

    This panel will offer an in-depth look into the rise of financial tools available in the cloud and on mobile. It will discuss the idea of how these services have changed the way consumers deal with money and how it is affecting small businesses and merchants. With the social web, ecommerce and mobile offerings infiltrating our financial lives on a daily basis, consumers are more empowered than ever. With the click of a mouse or a swipe of a Smartphone, we can buy or sell items, make or lose money in an instant. Mobile tools make it easy to process purchases in real time, and on-the-go payments will soon be the default for shoppers around the world. Small businesses can flourish within minutes on the Web, and consumers can thoroughly analyze their personal flow of money with effortless online tools. So what do all of these developments mean for businesses, consumers and everyone in between? This panel will explore the future of payments, purchases and financial tools that will empower consumers and fuel small businesses throughout the digital age.

    At 12:30pm to 1:30pm, Monday 12th March

    In Sabine, Hilton Garden Inn Austin Downtown

  • SXSW Happy Hour presented by PaymentOne

    Take a break from trade show surfing and enjoy cool libations at the SXsaloon with the fine folk from PaymentOne.

    At 4:00pm to 5:00pm, Monday 12th March

    In Exhibit Hall 3/4, Austin Convention Center

Tuesday 13th March 2012

  • How the Wallet Was Won: The End of Paper Receipts

    by Scott Brady, David Barrett, Colleen Taylor and Jae Kim

    Our wallets are one of the last remaining bastions of a pre-digital lifestyle, relics of an era of payment that has since come and gone.

    Coupons are now Groupons, rewards cards are digitally stored on our smartphones and Square wants to power all our payments. With all these new ways to slim down and streamline our wallets, why are we still getting a paper receipt every time we check out at the grocery store? With so much progress, why are men still sporting the infamous Costanza bulge and women toting around pocketbooks that look like small filing cabinets? As more commerce shifts from offline to online, and even offline retailers are experimenting with digital marketing & transactions, the Costanza wallet is due for a makeover.

    What are the brands and startups that are changing how we think about receipts? What will the implications of Big Data and privacy be in this transition? And what systems will ultimately come to define how we all chronicle our shopping experiences moving forward?

    Our wallets have been ceding themselves over to the digital age for quite some time now. It’s about time we took that final leap and made the upgrade to Wallet 2.0.

    At 11:00am to 12:00pm, Tuesday 13th March

    In Rio Grande, Hilton Garden Inn Austin Downtown

  • Why a Mobile Wallet Isn’t Going to Be Enough

    by Sam Shrauger

    These days everyone is talking about the mobile wallet and how consumers will be able to pay with phones. Some technology companies are pushing mobile wallets, claiming they have the next breakthrough for future payments.

    But why are people going to choose to tap and go with their phones rather than swipe their credit cards? And what benefits does the mobile wallet give to retailers?

    People don’t want a digital version of their existing wallet. That's too limiting. They want to get back control of their money and be given the flexibility to shop and pay – anytime, anywhere and in any way that they choose.

    You may wonder what new solutions are being provided to consumers and how they will be changing how we pay…At the end of 2011, PayPal will release new payments solution that will change the way we shop and the way we pay. Like no experience you have had before, imagine a technology that puts choice, flexibility and control in customers’ hands. PayPal will show you the latest in the industry and speak to a future you didn’t know would be here so soon.

    More than $3,500 transacts over the PayPal network every second. As the leader in digital payments, PayPal predicts that we will be able to live our lives digitally by 2015 – choose this session to find out how.

    At 12:30pm to 1:30pm, Tuesday 13th March

    In Rio Grande, Hilton Garden Inn Austin Downtown

    Coverage audio clip

  • From Leather to Smartphone: The Wallet Evolves

    by Lauren Goode, Steve Schultz, Don Kingsborough, Devaraj Southworth and Jim Mccarthy

    As the smartphone evolves into a mobile commerce device, is the traditional wallet becoming an endangered species? What exactly is this elusive digital wallet and what can it do that a leather wallet can’t? Imagine a wallet that gives you real-time status of all your money and bills, before you make that next purchase. A wallet that holds offers personalized for you – no more clipping coupons or forgetting to redeem a deal. This session will look at the vision for – and reality of –digital wallets. Beyond waving your smartphone at the register, a digital wallet makes you smarter about your finances, gives you tailored offers and remote control over all your accounts.WSJ All Things Digital eMoney Columnist Tricia Duryee will moderate a panel bringing together the perspectives from three companies at the heart of the wallet of the future — Pageonce, Visa and PayPal. Get a 360-degree perspective on what tomorrow’s wallet will bring.

    At 5:00pm to 6:00pm, Tuesday 13th March

    In Rio Grande, Hilton Garden Inn Austin Downtown