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The very essence of work is changing, as firms transform themselves from traditional hierarchies of product and customer to networks of relationships and capabilities, placing new burdens on accounting and valuation; vertical integration models of the past are being replaced by open platforms and ecosystem; transaction costs continue to be lowered, but across global supply chains; corporations now engage with their customers on the customer's terms, in social networks where hitherto static brands now emerge as dynamic conversations. And the new generation at work thinks, feels and acts differently: they choose who they want to work with and what they want to work on. As processes get replaced by patterns, as exceptions become the rule, there is a lot to be learnt from MMORPG in terms of priorities, motivation, teamwork and outcomes.
Who is worth more — one amazing employee or one hundred adequate ones? You've heard about the war for talent. If your business is looking to take over the world (or just your industry), how do you first build your talent pool? Do you fill your ranks with free-agent superstars, or foster a team of people whose names will never make the marquee, but are skilled enough to make your company a success? Your choice has implications for your culture, and your bottom line. This debate kicked up a tremendous response on the Harvard Business Review's website (hbr.org), but the jury is still out. What makes the world go 'round — individual brilliance or group genius?
It doesn't matter if you're a tech startup, ad agency or production company - getting the best talent on board is always key to making good ideas a great reality. How can new technologies help us identify, work with, and afford stellar skill sets? With crowdsourcing on one end and traditional approaches on the other, we'll explore the middle ground where new tools can help you assemble the craftiest team possible.
9th–13th March 2012