Sessions at SXSW Interactive 2012 matching your filters

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• I May "Like" You, but I'm Not in Like with You

  by Chloe Gottlieb

  So people “like” your brand on Facebook. Big deal.

  Many brands have become slaves to the “like” button. They give away valuable stuff in return for a passive thumbs-ups, never realizing that this behavior could actually be cheapening their customer relationships.

  “Likes" come easy, but real relationships come with real exchange and sacrifice. The laws of currency show that people value something more when they have to give something to get it. And if brands can provide experiences that solve real problems, they can ask for more in return. What can brands offer customers so that they have more skin in the game?

  In this session, we will look closely at examples of a deeper, more balanced value exchange between consumers and brands. We will discuss strategies to uncover what your brand has to offer, and what your most valuable customers can give in return.

  • Brands
  • Facebook

  At 9:30am to 10:30am, Tuesday 13th March

  In Capital Ballroom B, St David's Bethell Hall

  Coverage audio clip slide deck

• Juggalos: Rabid Branding, a Case Study

  by Jenny Benevento

  The Insane Clown Posse, a Detroit gangsta rap group who literally dress like clowns, have leveraged a rabidly devoted fan base to become the best selling indie band of all time (for REAL). They've accomplished this without radio airplay, major label endorsement, or any mainstream media exposure. In addition to selling millions of albums for decades, they make millions in merchandising every year. The group's brand is so far reaching that millions of people who have no interest violent clown rap have watched their viral videos.

  We'll look at what the band did historically to garner such a devoted fanbase and how you can do the same for your brand. If these clowns can make 7 figures a year, so can you!

  • Brands
  • Music
  • Video
  • Viral Marketing

  At 11:00am to 12:00pm, Tuesday 13th March

  In Capital Ballroom B, St David's Bethell Hall

  Coverage audio clip slide deck