Sessions at SXSW Interactive 2012 about Empathy in Hyatt Regency Austin

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Saturday 10th March 2012

  • Empathy-Building Tools for Better Collaboration

    by Kyra Edeker

    Kyra Edeker will discuss three concrete communication tools pulled from user research techniques, mindfulness practice and modern psychology that can improve your happiness, your team’s dynamic and your product. Whether you work as a solo consultant or within in a large company’s product team, there are constantly competing user needs, business pressures, design timelines, and development constraints. Collaborating with stakeholders isn’t always easy. Empathy-building tools are often used in user research but most of us don’t turn this same open ear toward our own team. By using some simple practices to create empathy for others, you can improve communication with your collaborators. With better communication comes better decision making and better products.

    At 11:15am to 11:30am, Saturday 10th March

    In Texas Ballroom 4-7, Hyatt Regency Austin

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