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Sessions at SXSW Interactive 2012 about Interaction Design and User Experience

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Saturday 10th March 2012

Sunday 11th March 2012

  • Excessive Enhancement: JavaScript's Dark Side

    by Phil Hawksworth

    Are we being seduced by the animation and rich UI capabilities of modern browsers at the expense of the underlying platform of the Web?

    The Web has entered a new phase in its evolution: The proliferation of a JavaScript enabled audience with increased processing grunt in their devices, better and more ambitious JavaScript developers, and users with an appetite for sophisticated experiences, all seem to be helping to move the web in a rich and exciting direction. Good developers understand about graceful degradation, progressive enhancement, unobtrusive JavaScript and the like, so why are we seeing big companies building web offerings with little apparent thought for their impact on the Web?

    We'll explore this by looking at what the Web was, is now, and might become. We'll look at examples of exciting user interfaces and sophisticated interactions. We'll also examine some emerging techniques for providing rich user interactions without hurting the web or killing kittens.

    At 9:30am to 10:30am, Sunday 11th March

    In Ballroom A, Austin Convention Center

Monday 12th March 2012

  • The Psychology and Interfaces of Social Design

    by Eric Fisher

    "Social" isn't something new on the web, but its design and implementation are. Great products and services depend on their users having great experiences. As the Internet continues to mimic the interactions we have in the real world, so too must the social interfaces and product design. This session will take a look at the social interfaces of the past and present and help you to understand how the simple psychological principles of social design can lead to great products.

    At 12:30pm to 1:30pm, Monday 12th March

    In Longhorn, Omni Downtown

    Coverage audio clip

Tuesday 13th March 2012

  • Taking Your Brand Back from Your Customers

    by Peter Wolfgang and Virginia Alber-Glanstaetten

    Consumers today expect more and more from your brand. While some would argue, consumer's now "own" your brand, we counter with the notion that companies who’ve lost their brands to their consumers did so because they failed to remain relevant.

    Traditionally, brand communications focused on "how" companies were going to tell the story of their brand. In today's market, the "how" is being replace by "what". The focus is on what is being said and through what medium. For brands to deliver on their unique value, and their promise, they need to create experiences, build programs, and offer entire solutions that demonstrate "what" brands are doing, rather than "how" they are saying it.

    Digital media allows for new ways not only for brands to connect with consumers, but also to learn from them, innovate, and strengthen their promise. Digital media and interactive products offer brands a new set of tools, and experiences to compel and engage audiences. As brand and product experience collapse into one another, branding in the interactive space calls for new approaches to both. This panel discusses how best practices from advertising, user experience and interaction design can be applied meaningfully to branding in the interactive space.

    At 5:00pm to 6:00pm, Tuesday 13th March

    In Assembly Room, InterContinental Stephen F. Austin