Sessions at SXSW Interactive 2012 about Lounge and Entrepreneurship

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Friday 9th March 2012

• Hug the Grinch! Win a Macbook Air!

  by Wenxiang Wu

  At the South by Southwest (SXSW) festival, Zopim (www.zopim.com), a leading provider of cloud-based Customer Engagement solutions, will hijack the city of Austin, TX to sow the seeds of customer love.

  Leveraging SXSW attendees' infamous love for the fun and wacky, "The Support Grinch", a superbad green monster will be unleashed onto the streets on 9th March 2012. He will terrorize innocent civilians with his unsanitary vocabulary, outrageous hairdo and evil smirk.

  Fortunately, his green Achilles' Heel is well-documented - the Support Grinch hates hugs. This SXSW, join hands with thousands of heroes on HugTheGrinch.com to hunt the Grinch down. Snap photographic evidence of your loving heroics, and stand a chance to win great prizes, including the ultimate MacBook Air, sponsored by the customer lovers from Zopim!

  Very much like the free hugs movement, our goal is to spread spontaneous fun and happiness at SXSW through this mobile game that we conceived in our spare time over the past two weeks.

  Linking back to our business, customer engagement software is only part of the equation for customer happiness. We see our users inject great passion, humor and spontaneity when using Zopim to chat with their customers. This reinforces our belief that true customer joy can only be delivered when people within the organization are truly happy, in line with the values of the Delivering Happiness movement.

  About Zopim

  Aside from this fun HugTheGrinch side project, our full time job is building amazingly simple customer engagement tools. Our award winning flagship product - Zopim Live Chat - has helped more than 35,000 online businesses wow their customers through real time chat engagement. With Zopim, our customers are happily targeting high-value website visitors, chatting directly with customers, building great relationships and increasing brand equity, everyday.

  • Customer Service
  • Entrepreneurship
  • Games
  • Lounge
  • Mobile Games
  • Social Media
  • Startups

  At 9:00am to 5:00pm, Friday 9th March

  In Austin Convention Center

  Coverage photo

• All Day Event - Alcatel-Lucent’s Trend Lounge

  Alcatel-Lucent is rolling out the red carpet again and playing host at the sassy “ultra-lounge.” Devs, techies, entrepreneurs and VCs are invited to relax, recharge, drink & grub with ALU’s NG Connect team and partners. Fight the flashes on the step and repeat, cameo appearances from tech & celeb stars, and the juiciest SXSW gossip live. VentureBeat will host live interviews while TechZulu brings the hollyweird, live streaming all current events.

  • Entrepreneurship
  • interviews
  • Live Streaming
  • Lounge
  • Trends

  At 1:00pm to 6:00pm, Friday 9th March

  In Room 406, Hilton Austin Downtown

• Half Day Event-The Lift presents: Latin America Innovation

  The Lift invites you to discover Latin America as a source of technological development and possible investments for the years to come. With a selection of some of the best projects generated in Latin America, this lounge hosts Latin American start-ups, socially-innovative projects, a showcase of amazing artists working with technology and other creative outputs from Latin America’s prime creative industries. You know the flavour, come and get to know innovation from Chile and Argentina to Mexico.

  • Entrepreneurship
  • Innovation
  • Latin America
  • Lounge

  At 1:00pm to 6:00pm, Friday 9th March

  In West Tent, Brush Square Park

Saturday 10th March 2012

• All Day Event - The Lift presents: Latin America Innovation

  The Lift invites you to discover Latin America as a source of technological development and possible investments for the years to come. With a selection of some of the best projects generated in Latin America, this lounge hosts Latin American start-ups, socially-innovative projects, a showcase of amazing artists working with technology and other creative outputs from Latin America’s prime creative industries. You know the flavour, come and get to know innovation from Chile and Argentina to Mexico.

  • Entrepreneurship
  • Innovation
  • Latin America
  • Lounge

  At 9:00am to 6:00pm, Saturday 10th March

  In West Tent, Brush Square Park

Sunday 11th March 2012

• All Day Event - The Lift presents: Latin America Innovation

  The Lift invites you to discover Latin America as a source of technological development and possible investments for the years to come. With a selection of some of the best projects generated in Latin America, this lounge hosts Latin American start-ups, socially-innovative projects, a showcase of amazing artists working with technology and other creative outputs from Latin America’s prime creative industries. You know the flavour, come and get to know innovation from Chile and Argentina to Mexico.

  • Entrepreneurship
  • Innovation
  • Latin America
  • Lounge

  At 9:00am to 6:00pm, Sunday 11th March

  In West Tent, Brush Square Park