Sessions at SXSW Interactive 2012 about Operations and Development in Marriott Courtyard Austin Downtown/Convention Center

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Saturday 10th March 2012

  • When IT Says No: How to Create Fast Feature Flow

    by Gene Kim

    Few things frustrate designers and the business more than when we know what needs to be built, but it still takes quarters or years for features to be deployed into production. And then during deployment, massive chaos and disruption is created for the customer… and the business.

    A primary cause for this is an adversarial relationship between Development and IT Operations, and an ever-increasing amount of technical debt that slows down the rate of release and time to market.

    I’m going to present how great IT organizations simultaneously deliver stellar reliability and fast flow of features into production. It requires creating a “super-tribe,” where designers, development and IT operations genuinely work together – instead of throwing each under the bus.

    It will draw upon my 11 year study of high performing IT organizations, as well as work I’ve done since 2008 to help some of that largest Internet companies achieve these performance breakthroughs.

    At 12:30pm to 1:30pm, Saturday 10th March

    In Brazos, Marriott Courtyard Austin Downtown/Convention Center

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