Sunday 11th March, 2012
11:00am to 11:20am
Why do some people and companies seem to change easily, while others struggle for years? How do firms like Target, Apple and Proctor and Gamble anticipate (and manipulate) shoppers' habits? Why was the product Febreze a flop - until consumer psychologists figured out to target one specific cleaning habit, and it became a $1 billion hit? In the past decade, neurology, sociology and economic psychology have revolutionized our understanding of habits. Go into neurology laboratories where amnesiacs re-learn their most basic habits, and corporate boardrooms where shoppers' habits are turned on and off like flicking a switch. The author, Charles Duhigg, is an investigative reporter at the New York Times. His book on the science of habits will be Random House's major spring 2012 release.
Staff Writer, New York Times/Random House
I'm an investigative business reporter at the New York Times, and the author of The Power of Habit - about the science of habit formation - coming out Feb. 28 from RAndom House.
11:30am The Plugged-In Manager by Terri Griffith
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