FOMO: How Can Brands Tap into Fears of Missing Out

A session at SXSW Interactive 2012

Saturday 10th March, 2012

3:30pm to 4:30pm (CST)

We’re in a FOMO state of mind, and it isn’t pretty. That’s Fear Of Missing Out, for those of you who’ve missed out on the acronym.

Today we are exposed more than ever before to what others around us are doing, and we’re filled with a gnawing uncertainty about whether we’ve made the right choice about what to do or where to be—not just in a given moment, but in stages of our lives as well. And our friends aren’t helping, touting their every FOMO-worthy move in real time.

We’ve always had a fear of missing out, but it’s exploding with the onset of real-time, location-based and social media tools. This presentation, which is based on a new quantitative study JWT conducted in the U.S. and U.K. and interviews with experts and influencers in technology and academia, will identify which cohort is most prone to FOMO and how they respond to it, spotlight how FOMO is manifesting in the zeitgeist, and look at the potential for brands seeking to tap into FOMO.

About the speaker

This person is speaking at this event.
Ann Mack

Director of Trendspotting, JWT

Ann Mack oversees global trendspotting for JWT where she and her strategic content team help brands turn shifts in the zeitgeist—related to everything from digital technologies, gaming and globalization to retail, philanthropy and the environment—into opportunities. Ann has worked on strategic projects for clients including Unilever, Kellogg’s, Estée Lauder, Kimberly-Clark and Humana. She is most widely known as one of the industry’s most famous experts on cultural and behavioral movements, trends and memes and their impact on brands and brand behavior. The reports Ann and her team generate have become famous in their own right. For example, her annual “10 Trends” and “100 Things to Watch” are highly anticipated cultural markers not only for brand marketers but for the public as a whole. A strong reason why Ann is a much-in-demand guest speaker across multiple media channels. Ann has appeared on NBC’s Today Show, The Early Show on CBS, Fox and Friends, and Sky News; has been interviewed by numerous radio outlets, including the BBC and NPR; and has been quoted in dozens of publications, including The New York Times, USA Today, and International Herald Tribune for her thought leadership. Ann’s most recent speaking engagements include AMAP in Mexico City, WPP’s Global Retail Forum in Argentina and Social Media Week in New York. In addition, Ann has led the re-launch of JWTIntelligence.com and the development of JWT’s AnxietyIndex.com, which focuses on helping brands navigate consumer anxiety. To do so, she has harnessed platforms like Twitter, Facebook and YouTube to establish, grow and galvanize a global community that feeds into not only these projects but other seminal reports like “Social Commerce,” “Fear of Missing Out (FOMO)” and “Transmedia,” among others. Before joining JWT in 2004, Ann led Adweek's coverage of the digital advertising industry as Interactive Editor. She started her career as a crime reporter for the Mansfield News Journal in Ohio after graduating magna cum laude from Ohio State University with a BA in journalism.

Next session in Capital Ballroom B

5pm Coolhunting and Coolfarming with Social Media by Jun H Sung, Wicks Walker, Peter Gloor, Jason Knapp and Jessica Powell


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13 attendees

  • Ann Mack
  • Benoit Zante
  • Cristiano Dias
  • Dee Dee Swartz
  • Heidi Waldusky
  • jeremydaly
  • john steward
  • Kerry Fitzmaurice
  • Mary Pratt
  • PS
  • Rahul Sabnis
  • Chuck Soutth
  • Society

11 trackers

  • Aimee Woodall
  • Andrew Ward
  • barrett michael
  • Jasmine Trabelsi
  • Joëlle Eid
  • Joel Parr
  • Margaret Ngai
  • Mercedes Gray
  • Patricia Marinho
  • Philip Chiang
  • Todd Nolley

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Time 3:30pm4:30pm CST

Date Sat 10th March 2012


Capital Ballroom B, InterContinental Stephen F. Austin

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