•  

Hug the Grinch! Win a Macbook Air!

A session at SXSW Interactive 2012

Friday 9th March, 2012

9:00am to 5:00pm (CST)

At the South by Southwest (SXSW) festival, Zopim (www.zopim.com), a leading provider of cloud-based Customer Engagement solutions, will hijack the city of Austin, TX to sow the seeds of customer love.

Leveraging SXSW attendees' infamous love for the fun and wacky, "The Support Grinch", a superbad green monster will be unleashed onto the streets on 9th March 2012. He will terrorize innocent civilians with his unsanitary vocabulary, outrageous hairdo and evil smirk.

Fortunately, his green Achilles' Heel is well-documented - the Support Grinch hates hugs. This SXSW, join hands with thousands of heroes on HugTheGrinch.com to hunt the Grinch down. Snap photographic evidence of your loving heroics, and stand a chance to win great prizes, including the ultimate MacBook Air, sponsored by the customer lovers from Zopim!

Very much like the free hugs movement, our goal is to spread spontaneous fun and happiness at SXSW through this mobile game that we conceived in our spare time over the past two weeks.

Linking back to our business, customer engagement software is only part of the equation for customer happiness. We see our users inject great passion, humor and spontaneity when using Zopim to chat with their customers. This reinforces our belief that true customer joy can only be delivered when people within the organization are truly happy, in line with the values of the Delivering Happiness movement.

About Zopim

Aside from this fun HugTheGrinch side project, our full time job is building amazingly simple customer engagement tools. Our award winning flagship product - Zopim Live Chat - has helped more than 35,000 online businesses wow their customers through real time chat engagement. With Zopim, our customers are happily targeting high-value website visitors, chatting directly with customers, building great relationships and increasing brand equity, everyday.

About the speaker

This person is speaking at this event.
Wenxiang Wu

Co-founder of Zopim. Official title: VP Partying / Engineering. I love Partying, Beer, Coding, Python, Servers, Start-ups, Gaming, Hanging out with Geeks bio from Twitter

5 attendees

  • Teng Jia Hui
  • Julian Low
  • Royston Tay
  • Ruth John
  • Wenxiang Wu

3 trackers

  • Joel
  • Kevin S Prince
  • Zopim

Coverage of this session

Sign in to add slides, notes or videos to this session

Sign in to track this session

Tell your friends!

When

Starts 9th March 2012 at 9:00am CST

Ends 10th March 2012 at 5:00pm CST

Session Hash Tag

#hugthegrinch

Short URL

lanyrd.com/sqmrp

Official session page

hugthegrinch.com

View the schedule

Share

Topics

See something wrong?

Report an issue with this session