Wednesday 3rd October, 2012
12:10pm to 12:50pm
Well written help is key to a software product, but it isn’t any good unless people can find, use and understand it. This talk will take you through the conversion of a solution from an on-premise separate help system, to a cloud based integrated help system. On the way it will chart a course through agile methods, entrenched views and lots of maps.
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