Bringing Help in From the Cold

A session at Technical Communication UK 2012

Wednesday 3rd October, 2012

12:10pm to 12:50pm (GMT)

Well written help is key to a software product, but it isn’t any good unless people can find, use and understand it. This talk will take you through the conversion of a solution from an on-premise separate help system, to a cloud based integrated help system. On the way it will chart a course through agile methods, entrenched views and lots of maps.

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Jane Toon

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Time 12:10pm12:50pm GMT

Date Wed 3rd October 2012

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