Customer Experience Management in Telecoms – North America

Learn how to establish a cross-functional approach to CEM and deliver a seamless customer experience across multiple touch points whilst maximising your profitability

23 25 October 2012

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203 sessions

Day 1 Tuesday 23rd October 2012

Day 2 Wednesday 24th October 2012

Day 3 Thursday 25th October 2012

Unscheduled sessions

1 known attendee

  • Telecoms Forum

1 person tracking this event

  • Larry Adams

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