People & Process

A session at The Web and Beyond 2012

Wednesday 26th September, 2012

2:20pm to 3:05pm (AMT)

People in the field of user experience are taught that empathy for the end-user is the holy grail. We believe that, by studying your fellow project team members and identifying their needs, you can develop another type of empathy, one that may prove to be more important for business success.

We will explain the concept of communication styles, help you identify your own style and that of co-workers. By walking you through the extended user experience design process and introducing stereotypes of the people you will meet on the way, we will show you how to adapt your style to others, to ensure you will be heard during the process.

About the speakers

This person is speaking at this event.
Peter Boersma

Experienced UX practitioner, design process freak, blogger, beer lover, lover and dad: Just what the world needs!

This person is speaking at this event.
Birgit Geiberger

Creative Director UX, Visual & Interaction Designer | Regional Coordinator Europe & Africa IxDA | Founder & Local Leader IxDA Hamburg, Germany |@UXTeamofTwo bio from Twitter

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Time 2:20pm3:05pm AMT

Date Wed 26th September 2012

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