This workshop will cover delivering a great and efficient UX experience across multiple marketplaces. Understanding your customers and markets, and dispelling a few mis conceptions around how customers research,select and transact online in countries around the globe.
It will also cover how to make the best use of personas and mental models to help get great global UX experiences built, to increase conversion, centralise UX exprertise, save money and make your boss/clients happy.
I'm a user experience designer by day and a record player by night. I keep the musical cogs greased for @cosmicdisco in between. Views are my own. bio from Twitter
Information architect, web simplifier and Dad...I don't have a plan B, plan B will just distract me from plan A!!! bio from Twitter
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