Thursday 17th May, 2012
2:30pm to 3:15pm
Through the 19th and 20th centuries, the industrial and information ages, businesses became increasingly mechanistic, and the people working in them were seen as cogs executing tasks. With the 21st century we’re moving from information to relationships, products to services, consumption to meaning. Concepts like design thinking, innovation, and customer experience are not goals in and of themselves, but indicators of a deeper, more fundamental shift: in this connected age, business must re-connect with those things that make us human.
In this presentation, Peter will explain the remarkable opportunities for businesses that engage humanism, and explain the steps your organization must take in order to embrace this new model.
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