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Tuesday 5th June 2012
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The different hats of the WebSphere MQ Administrator: Basic platform skills and problem analysis
by Rick Christian
The role of the WebSphere MQ Administrator in today's ever-complex and evolving enterprise-wide environments requires different hats in order to successfully navigate messaging architectures. In this session, we will discus the various skills required by a WebSphere MQ Administrator based on the various operating system platforms. Come to this session and dive into the following skills necessary for every MQ Administrator:
Unix
z/OS
IBM i
Windows -
WebSphere MQ troubleshooting: Finding the issue
by Rick Christian
The diverse IT platforms employed in today’s business IT architectures require Middleware Administrators to develop the soft and technical skills to identify the cause of the data flow interruption quickly and provide leadership support to the resolution of the problem. It’s up to you to analyze, locate, and lead the effort in the resolution to any disruption to the processing of the mission critical data. In this session you will learn how to:
Identify the source of the data flow disruption
Implement an MQ Trace/Wrapping Trace
Implement a z/OS MQ CHIN Trace
Implement a z/OS MQ MSTR Trace
Implement a z/OS SSL System Trace -
Root cause analysis: What makes a good MQ Administrator great
by Rick Christian
Every business will encounter a problem at some time or another in their Enterprise Messaging architecture that warrants a close examination of what caused that disruption of service in an effort to prevent that disruption from occurring again. A root cause analysis (RCA) investigation, much like a detective solving a crime, traces the cause and effect trail from the end failure back to the root cause. In this presentation, we will examine:
The basic principles of RCA
Performing and documenting an RCA
RCA techniques
The Management Oversight Risk Tree (MORT) approach
Root cause analysis template -
WebSphere MQ tools
by T.Rob
One of the best things about WebSphere MQ is the dizzying array of tools supplied with the product and as SupportPacs. This session will introduce you to many of the best tools for routine administration and diagnostics. Dust off your utility belt and prepare to boost your productivity! Tools covered will help you:
Backup, restore, move, or copy messages
Determine your options for tracing on a per-channel or per-process basis
Diagnosing security issues
Manage Client Channel Definition Table (CCDT) files -
Find once, fix everywhere
Einstein says that brilliant people solve problems but geniuses prevent them. Every organization needs problem solvers and troubleshooters. Problem prevention skills make you even more valuable. One of the secrets to problem prevention is to find every occurrence of a problem. After you find a problem once, fix it everywhere. There are several techniques to finding all the occurrences of a problem. This presentation will demonstrate:
*Using the runmqsc where clause to find queues with DEFPSIST set to NO
*Using saveqmgr to find un-secured channels or transmit queues with improper triggering
*Using ffstsummary to find queue managers that need patches
*Automating trace route for connections to unstable environments
*Creating your own tests with grep (available on Unix, downloadable for Windows, runnable against configuration files copied from the Z)
Wednesday 6th June 2012
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MQ performance tuning Part 1: Cross-platform
by Rick Christian
It is the responsibility of the WebSphere MQ Administrator to analyze the middleware messaging architecture to make sure that messages flow through the middleware architecture as fast as possible in order to keep up with the vast amount of demographic, financial, and market data in ever-increasing frequencies that must be assimilated. This presentation will focus on techniques designed to enhance the performance of the middleware architecture across all platforms, including considerations for:
Asynchronous messaging
Synchronous messaging
Client/server messaging
Resource contention
MQ cluster
Application design considerations:
Message persistence
Message access (queue indexing)
Message sizing
LUW considerations
Enqueue/dequeue considerations
Puts to a waiting Get technique -
MQ performance tuning Part 2: z/OS and distributed platforms
by Rick Christian
This presentation will focus on the skills required to tune WebSphere MQ on both the z/OS platform and the distributed platforms including considerations for:
*Windows and Unix platform performance: CRTMQM and QM.INI
*z/OS platform performance:
MSTR
CHIN
Buffer Pools and Pagesets
CSQZPARM
Accounting statistics -
Tools and techniques to secure your MQ environment on z/OS
by Rick Christian
The security of the MQ messaging environment on the z/OS platform involves a variety of technical skills and support groups. MQ Administrators on the z/OS platform engage and interface with several support groups and are increasingly tasked with coordinating the security efforts between the diversely skilled technical groups. In this session we will examine what you need to know to increase levels of security to meet business demands, including:
*The Message Channel Agent (MCA)
*RACF profiles
*Transport Layer Security (TLS) and Secure Sockets Layer (SSL), including:
RACF
ACF2
TopSecret -
WebSphere MQ v7.1 CHLAUTH records
by T.Rob
The introduction of CHLAUTH records makes WebSphere MQ v7.1 security both easier and more effective. This session will examine CHLAUTH records in detail to explain the different types and precedence rules and provide examples of how to apply them. Among the other benefits of CHLAUTH rules, it is now possible to secure WebSphere MQ clusters at the same level of granularity possible with point-to-point networks. The session will close with an example of fine-grained cluster security using CHLAUTH rules. Topics include:
IP filtering
User ID mapping
Certificate mapping
Role-based access control
CHLAUTH precedence rules
Fine-grained cluster security -
An introduction to HA clusters on distributed platforms
by Rick Christian
Regardless of the size or complexity of your IT infrastructure, the requirement for 24 x 7 access to your mission critical messages can mean the difference between a thriving business or going out of business. Examine your options for Highly Available (HA) messaging solutions for distributed architectures. Get an introduction to HA cluster concepts followed by an example of setting up an HA MQ cluster using the Microsoft Cluster Server. The discussion in this session will include:
HA cluster vs. MQ cluster
HA cluster components
HA cluster topology
HA MQ cluster with Microsoft Cluster Server -
HA WebSphere MQ clusters on z/OS
by Rick Christian
If you are unable to access your crucial business messages, then your business may be losing income. This session examines Highly Available (HA) messaging for the z/OS platform. In this session, you will learn how WebSphere MQ Queue Sharing Groups exploit the z/OS operating system’s Parallel Sysplex with the Coupling Facility to provide your organization the highest level of availability for your mission critical messages. The discussion in this session will include:
Shared queues
Queue sharing groups
Coupling Facility structures
Message persistence
Inbound channels
Outbound channels
CICS support for QSG
DB2 database interface
Intra-group queuing
Benefits of QSG
Thursday 7th June 2012
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How the WebSphere MQ family is going to change the world
by T.Rob
Take a deep dive into a smaller set of products focusing on how the WebSphere MQ family is changing and how these new capabilities have the potential to revolutionize messaging! The discussion in this session will include:
*How virtualization brings messaging to the masses
*Why the “zero-client footprint” of the WebSphere MQ HTTP Bridge is a game changer
*How WebSphere MQ Telemetry opens up messaging for embedded systems and devices and what that means for the future -
Best practices and lessons learned for troubleshooting WebSphere MQ
“Be prepared... the meaning of the motto is that a scout [or MQ Expert] must prepare … by previously thinking out and practicing how to act on any accident or emergency so that he is never taken by surprise.“ — Robert Baden-Powell
The right preparations help solve problems quickly. Get expert tips to prepare for problem resolution in your WebSphere MQ environment before things go wrong. Step through opening a problem ticket with IBM, and learn some True Tales of Troubleshooting Terror. This presentation will cover:
*The information that IBM always asks for in MustGather documents
*Leveraging IBM Support Assistant Lite to automate MustGathers
*Tales of long MQ nights and 1,001 troubleshooting links to help you avoid them yourself
*How to leverage customized Google searches to find other reported incidents of the problems you are encountering -
MQ without wires: How to leverage WebSphere MQ Telemetry for ubiquitous access to your data
How do you get your data from Point A to Point B? What if Point A is a desk top terminal and Point B is a server in the Cloud? WebSphere MQ has bridges communication between applications written in different languages (C, Java, COBOL), on different operating systems (Unix, Windows, z/OS), using different character sets (ASCII, EBCDIC). That was only the beginning. Now MQ is being used to connect to mobile devices, to servers in the Cloud, and through Web browsers via WebSphere MQ Telemetry. This presentation will describe:
*Connecting to the “Internet of Things” to link MQ to any device
*Automatically connecting to new servers in the Cloud (MQ clusters or a new lookup exit that retrieves connection information from an LDAP)
*Connecting through Web browsers using the WebSphere MQ Bridge for HTTP
*The latest on MQ and WebSockets
WebSphere MQ Administration
United States United States, East Rutherford
5th–8th June 2012