•  

How to help customers when you're annoying them 240,000 times a day

A session at Customer experience 2013

Monday 6th May, 2013

10:00am to 10:40am (EST)

This is the story of what happens when a customer is asked just one extra question when they use an ATM and how that divided a nation.

About the speakers

This person is speaking at this event.
Louise Long

loving Melbourne lifestyle. Food, music, books. Also passionate about customer service/experience (and silk scarves in autumn) bio from Twitter

This person is speaking at this event.
Jessica Ukotic

We're all mad here bio from Twitter

Sign in to add slides, notes or videos to this session

Tell your friends!

When

Time 10:00am10:40am EST

Date Mon 6th May 2013

Short URL

lanyrd.com/scfghb

View the schedule

Share

See something wrong?

Report an issue with this session