Monday 6th May, 2013
2:45pm to 3:25pm
The combination of measures like Net Promoter score and the ability to flexibly query customer and operational data are the kinds of tools you need in your arsenal if you’re going to get through the internal hurdles to get your projects funded, and going to have a fighting chance with your actual customers.
Let's all start being great at being clear. Greg helps senior executives engage their teams during transformations by helping them be clear. bio from Twitter
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