Fringe IA: Understanding Complex Organizational, Data, & Technical Issues

A session at IA Summit 2013

Saturday 6th April, 2013

1:55pm to 2:15pm (EST)

When approached with a question, librarians create context for understanding using communication skills and their ability to navigate available resources. IAs can do a similar thing for co-workers inside an organization.

Using my ongoing experience in Special Projects, we’ll look at how IA tools, processes, and thinking can be used to solve support and maintenance issues in an organization. I’ve worked with people in different product groups and roles, including those with direct customer interaction, developers, testers, and various levels of management. I’ve helped them see connections between existing products and technologies, design a complex future product as part of a “task force”, and generally answer (and be able to ask!) all sorts of questions.

Along the way, I’ve discovered and added various tools to my bag of tricks. We’ll take a look at these unexpected tools and how they can be used to explore certain types of information problems.

About the speaker

This person is speaking at this event.
Michael Adcock

Creative problem solver. Information Architect.

I use my information, technology, programming, and management skills to solve problems in the Special Projects group at Serials Solutions, a ProQuest business. This work affects librarians, researchers, and students in universities and other organizations all over the world. I'm called a Technical Support Analyst, but often employ IA/UX methods, clarify complex information, understand connections between people, information, and software, and act as an escalation point for all sorts of interesting problems that arise. Some people might consider that Information Architecture…

This is my sixth IA Summit as attendee, but first as a speaker.

Next session in Harborside Ballroom B

2:30pm Beyond Good & Evil: How Behavioral Economics & User Experience Create Transformative Design Ideas by John Balz and Johnny Schroepfer

Michael Adcock at previous events

27 attendees

  • Amy Silvers
  • Andrew Capozzi
  • Michael Adcock
  • Ashley (Pearson) Borelli
  • Crystal Kubitsky
  • Chris Farnum
  • David Sparks
  • J.D. Welch
  • Jody
  • Jason Huff
  • Julie Guinn
  • Kelani Nichole
  • Katie
  • Lauren Burke
  • christian crumlish
  • Megan Larsen
  • Marsha Haverty
  • Naoko Kawachi
  • Patrick Lowery
  • Rebecca (Jankowski) Pugliese
  • Sabrina Ray
  • Sara Mooney
  • Bogdan Stanciu
  • Tamour Khan
  • Tammy Greene
  • Teresa Derrick
  • John Yuda

14 trackers

  • Allison Menjivar
  • Brad Nunnally
  • Boon Chew
  • Brian Price
  • Eric Bell
  • Catriona Cornett
  • Jaimi J.J. Kercher
  • Kaleem
  • Kevin M. Hoffman
  • Michele Ann Jenkins
  • Mike Rice
  • Stuart Maxwell
  • Valeska O'Leary
  • Thomas Vander Wal

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Time 1:55pm2:15pm EST

Date Sat 6th April 2013


Harborside Ballroom B, Baltimore Marriott Waterfront

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