Effective Customer Interviewing

A session at LeanUX NYC

Saturday 13th April, 2013

9:30am to 12:00pm (EST)

To build the right product you need to understand the people who use it. Good interviewing should be one of your core skills - whether you are a designer, an entrepreneur, a product manager, or an innovator.

This workshop will show you how to get the most from your conversations with customers. In a series of mock interviews you'll learn basic techniques, mistakes to avoid, common cognitive biases, and a number of lightweight analysis and synthesis techniques that work well in rapidly changing innovative and entrepreneurial environments.

No Lean Startup or UX knowledge required. Just bring yourself.

About the speaker

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Adrian Howard


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Time 9:30am12:00pm EST

Date Sat 13th April 2013

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