The Widening Divide: Faculty Work Practice and the Library’s Role in Providing Access to Course Content

A session at MLA/DLA Annual Conference 2013

Wednesday 8th May, 2013

9:00am to 1:00pm (EST)

Library statistics report on what is happening by the numbers, but they aren’t very good at revealing why library services are or aren’t being used—and what might be taking their place. Using a work-practice qualitative study methodology, three Temple librarians have been doing in-depth videotaped interviews with faculty about their acquisition, use, and sharing of course content. The process of coding interview transcripts and conducting post-interview sessions with other subject specialists reveals faculty behaviors that have major implications for library services. Initial findings suggest future directions for course reserves, liaison services, instructional technology support, and more. In this presentation, we will outline our progress and share some of these preliminary findings, opening a discussion about how we might radically rethink some of our core services. Through several hands-on activities, participants can begin to weigh the potential benefits and challenges of qualitative research for their institution, practice generating effective interview questions, and devise a mock plan for conducting a study on a topic most relevant to their institution. Lunch will be served in the restaurant from 12:00 to 1:00.

About the speaker

This person is speaking at this event.
Anne Harlow

I am reference librarian, subject specialist for music, dance, and theater at Temple University Libraries. bio from Twitter

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Time 9:00am1:00pm EST

Date Wed 8th May 2013


Conference 1, Clarion Resort Hotel

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