Thursday 4th April, 2013
5:15pm to 6:00pm
It's that time again! No... the trolls will never truly go away. But we can mitigate their damage by identifying their bad behavior and come up with collective strategies for dealing with them. While working on this talk (and a couple followup talks) I studied and even met with a few of the top psychology researchers to understand this phenomenon. I'll revisit my "walled garden" concept and study strategies of several other communities to boil them down to their core essence. From this I've developed a meta-troll set of rules to help identify the type of troll you're dealing with so you can most effectively deal with them. So... Come learn from pioneering psychologists about what makes trolls tick. Come learn from other communities how we can better bolster our community by disempowering our own trolls.
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