Add an eventMX 2013
Managing Experience is a conference for leaders guiding better experiences into the world
3 – 4 March 2013
19 speakers
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Daniel Romano @dromano Head of User Experience & Design, Disney Interactive Entertainment
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Sarah B. Nelson @sarahbeee Chief Instigator and Igniter of Passions, Tapir & Tine
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Richard Buchanan Professor of Design, Management, and Information Systems, Case Western Reserve University
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Jacob Styburski @sotozen VP of Customer Experience for Enterprise Growth, American Express
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Sara Ortloff Khoury VP of User Experience, Insights and Analytics, Walmart Global eCommerce
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Catherine Courage SVP of Customer Experience, Citrix
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Babak Forutanpour Internal Innovation Lead, Qualcomm Research and Development
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Cindy Chastain @cchastain Creative Director, R/GA
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Patrick Quattlebaum @ptquattlebaum Design Director, Adaptive Path
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Shannon O’Brien @Shannon_OBrien Principal, Moment
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Marianna Wickman Director of Product Design, T-Mobile
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Bill Wetherell @bwetherell Senior Director of UX Design, AOL Mail
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Richard Dalton @mauvyrusset Assistant Vice President, User Experience Design at USAA
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Jeff Veen @veen Vice President of products, Adobe
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Jamin Hegeman @jamin Design Director, Adaptive Path
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Henning Fischer @henningfischer Director, Adaptive Path
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Brandon Schauer @brandonschauer President & Managing Director, Adaptive Path
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Darrel Rhea @DarrelRhea Founder, Rhea Insight
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Laura Kirkwood-Datta @kirkwoo Adaptive Path
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Coverage of MX 2013
22 sessions
Day 1 Sunday 3rd March 2013
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8:30am Creative Leadership Skills: Break Down Silos, Cultivate Teams
presented by Sarah B. Nelson
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8:30am Measures of Success: How to Quantitatively Measure Your User Experience
presented by Richard Dalton
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8:30am Designing for Multi-Touchpoint Service Experiences
presented by Jamin Hegeman
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1:00pm Welcome
presented by Brandon Schauer
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1:15pm Keynote
presented by Richard Buchanan
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2:15pm Process, Participatory Design & a Responsive Bagel: Creating An Environment Where Change Is Possible… and Sustainable
presented by Jacob Styburski and Shannon O’Brien
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3:15pm Afternoon Introduction
presented by Laura Kirkwood-Datta
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3:20pm The Zealots Who Built Alto
presented by Bill Wetherell
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4:00pm Driving Innovation From the Cube Farm
presented by Marianna Wickman
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4:20pm Being a Catalyst for Change: The New Expectations for Design Leadership
presented by Darrel Rhea
Day 2 Monday 4th March 2013
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9:00am Welcome
presented by Brandon Schauer
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9:10am Keynote
presented by Jeff Veen
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9:50am Inspiring Design Thinking In A Predictable Corporate Culture
presented by Catherine Courage
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10:40am Hard Data on Design Management
presented by Henning Fischer
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11:00am Beyond Usability
presented by Sara Ortloff Khoury
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11:30am How To Start A Grass Roots User Experienced-Focused Innovation Program
presented by Babak Forutanpour
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11:50am Facing the Edge: Working with Change
presented by Sarah B. Nelson
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1:50pm Afternoon Introduction
presented by Laura Kirkwood-Datta
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1:55pm Princesses, Executives and Unicorns: Managing the Rethink of Disney.com
presented by Daniel Romano
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2:25pm Why You Need a Service Experience Architecture (SEA) Practice
presented by Patrick Quattlebaum
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3:15pm Six Ways Ecosystems Have Changed Our Roles and the Way We Work
presented by Cindy Chastain
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3:50pm MX Outlook: Future Perfect
presented by Brandon Schauer
in more detail
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21 known attendees
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See all 21 people attending this event in the MX 2013 attendee directory
