How Mozilla supports users all over the world

A session at Open Help Conference & Sprints 2013

Saturday 15th June, 2013

11:00am to 12:00pm (EST)

The Mozilla support platform is built around a fully localizable wiki and an awesome community of volunteers. Together we’re able to support nearly half a billion users in dozens of languages. This talk will look at some of the lessons we’ve learned about writing good docs and helping users find them.

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Michael Verdi

Mozillian, artist, triathlete and robot. bio from Twitter

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Time 11:00am12:00pm EST

Date Sat 15th June 2013

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