Release Management – A Senior Management Perspective

A session at "PinkForum13" - 2nd Annual IT Service Management Leadership Forum

  • Dave Howard

Monday 12th August, 2013

10:00am to 11:00am (PST)

In writing his book, Dave has drawn upon his vast IT Service Management knowledge including experience as Director, Service Management for the Financial Services division of a large car manufacturer. During this presentation he will examine: strategic benefits of an effective Release Management process; roles and responsibilities of Process Owners, and tactical and senior managers; how to address all-important cultural issues and how to determine organizational readiness. Dave will also explain how to envelop effective performance and productivity metrics.

About the speaker

This person is speaking at this event.
Dave Howard

Author, IT Release Management : A Hands-on Guide

Sign in to add slides, notes or videos to this session

Tell your friends!

When

Time 10:00am11:00am PST

Date Mon 12th August 2013

Short URL

lanyrd.com/scftqr

Official event site

www.pinkelephant.com/PinkForum13/

View the schedule

Share

See something wrong?

Report an issue with this session