Senior Leader’s Role In Managing Organizational Change

A session at "PinkForum13" - 2nd Annual IT Service Management Leadership Forum

  • Trevor Woods

Monday 12th August, 2013

11:15am to 12:15pm (PST)

Trevor’s organization is the 2012 IT Excellence Project Of The Year award winner. In just two short years, under Trevor’s leadership the IT Department underwent major organizational changes and began the process of consolidating IT. The existing central IT department was largely irrelevant with an even worse reputation. Still, it was deemed to be the cornerstone through which all other IT units and functions could consolidate and create a strong foundation for business transformation. IT needed to provide the leadership to initiate University-wide, business process re engineering. First, everything in central IT had to change: the culture, the structure and the approach; process and teamwork were required. Join Trevor as he shares the Critical Success Factors which allowed for this mammoth project to be so successful. How did he create an environment where the unthinkable happened? - Over half of the department reorganized itself one, two or three people at a time! Learn how to create a new organization with people, processes and a little bit of technology!

About the speaker

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Trevor Woods

Executive Director, AICT, University of Alberta

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Time 11:15am12:15pm PST

Date Mon 12th August 2013

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